Root Blog

Replatform your insurance business with confidence. Cut costs, boost agility, and scale faster with the right core insurance platform.

Root appoints Cameron Parsons as Head of Business Development UK to drive growth and expansion in the UK.

Insurance product launch success requires active change management. Learn 5 proven ways to align teams, manage risk and drive adoption for launch success.

Discover the #1 reason insurance product launches fail - and how to prevent it. Learn how to manage misalignment, avoid complexity creep, and launch faster.

Cell captive insurance offers a way to provide insurance without becoming a fully licenced insurer. Here's how it works.

Model Context Protocol (MCP) in AI is set to transform insurance. Real-time actions, true automation and personalisation are within reach.

Root appoints Oliver Evans as Head of Growth UK to accelerate digital insurance innovation and drive strategic expansion in the UK market.

Unlock instant, up-to-date business intelligence with Insights on Root. No BI tools or delays, just clear, actionable insurance intelligence at your fingertips.

Blind spots caused by fragmented SaaS security oversight in delegated authority models expose risks in insurance software throughout the value chain. Here's how MGAs and insurers can stay secure and compliant.

Discover why MGAs should protect their IP using API-first, core insurance software. The right tech stack is key to M&A readiness, underwriting performance and scalable growth.

Technology is no longer a differentiator for MGAs - the right technology is. Explore how MGAs can choose scalable, flexible systems that drive growth and operational efficiency.

Explore the UK’s proposed captive insurance regime, key consultation insights, and the potential for third-party captives in a shifting regulatory landscape.

Our CEO, Charlotte Koep, joined host Hattie Armstrong, on the We are Insurtech Women podcast, to dive into the main challenge that Root is addressing, 2025 plans and why she is so passionate about entrepreneurship and insurtech.

Root is proud to announce the launch of its Technical Certification Programme, designed to empower product teams and equip them with the skills and resources to autonomously create innovative insurance products using Root's cutting-edge platform.

Root Co-Founder Jonathan interviews Herman Schoeman and Jacobus Claasen from Guardrisk to shed light on the strategic partnership between Guardrisk and Root, revealing the initial motivations, key pain points addressed, and significant gains achieved.

Progress in technology often comes from the steady, incremental, and iterative enhancements that drive sustained growth and meaningful change. This principle is particularly evident in insurance where improvements build on each other, leading to groundbreaking results.

Louw Hopley, co-founder at Root, unpacks how much technical skill someone needs in order to use a low-code platform like Root. If you can’t code, it can easily seem scarier than it needs to be.

Root’s partnership with Admiral Pioneer provides API-first embedded insurance platform, developed to make it easy for businesses to incorporate insurance solutions into their offerings

Louw Hopley, Co-founder at Root, speaks to InsTech - insurance & innovation with Matthew Grant podcast on embedded insurance.

Last month, Alex Astengo, UK Country Manager at Root, joined a panel of experts to discuss all things embedded insurance for the latest instalment of the PropertyCasuatly360 “Future of” webcast series. Here we share some insights as to how those discussions played out.

Louw Hopley, co-founder of Root, discusses how insurers could gain 10x productivity if they switched to a low code insurance platform, at the recent ITI Conference in London.

Attending relevant industry events is important for the Root team, serving as a vital conduit for staying abreast of emerging trends, fostering strategic partnerships, and amplifying our competitive edge in the dynamic landscape of insurance technology.

International Women’s Day is a day to celebrate the economic, political and social achievements of women past, present and future. At Root, we could not be prouder of the women that have been part of our journey.

Jonathan Stewart, Co-Founder of Root, discusses how the UK government's planned consultation on introducing a captive insurance regime could reshape the insurance landscape.

Introducing the Add-on Marketplace: A central hub of value-adding solutions from Root and trusted third-party providers, designed to empower insurance companies in creating custom-tailored insurance ecosystems.

Watch our short vlog and get to know our first dedicated UK-based employee, Alex Astengo, and where he sees our growth opportunities in the market

Root is pleased to announce that Alex Astengo has joined the company as UK Country Manager, based in London.

Louw Hopley, CEO of Root explores how retailers are embedding new revenue streams in an article for The European Financial Review.

Our CEO, Louw Hopley, was delighted to join Dan O'Riordan and Sachin Doshi from MANA Group for the latest Searching for Mana podcast.

Root Co-Founder Louw Hopely is interviewed for the influential FinPro Leadership in Insurance Podcast, reflecting on his journey so far and shining the spotlight on the dynamic insurance growth market in the UK.

Root is proud to announce its first strategic partnership in the UK with Connect by Admiral, a subsidiary of the leading insurer Admiral Group.

To succeed insurers will need to adopt APIs & leverage the ecosystem around these to service potentially infinite alternative distribution channels.

Root Platform (Root) announces today that South Africa-based Invenfin, the venture and growth capital arm of Remgro Limited, has made a further investment of $1.5m in the company.

Innovating successfully in insurance requires acceptance that, generally, insurance should be seen as a 'need' and not a 'want'.

Root's co-founder and CEO, Louw Hopley, featured in a show-and-tell session in which he explained how Root helps insurers and affinity brands get to market fast.

Root Platforms CEO Louw Hopley and Matthew Grant, host of Instech's Insurance and Innovation podcast, shared a discussion on how Root is helping to make the insurance industry smarter.

MGAs are running out of road with digital self-built platforms; but as Jonathan Stewart, Root, suggests, for those looking to scale up their operations there is another option outside the traditional 'build or buy' dichotomy…

This year's ITC Europe was built around a simple question: “The future of insurance is here. Are you ready?” In this blog, Monique Heyden explores the main themes that came out at the event: modular tech, embedded insurance and insurance ecosystems.

How retailers like Amazon and Tesla are harnessing technology to make significant strides in winning insurance market share while also opening up access to insurance for new customers.

Jonathan Stewart, Co-founder of Root, looks at how embedded insurance is changing the landscape of personal cover, and explores what steps insurers need to take to embrace this growing trend.

Embedded insurance refers to insurance products that are bundled into non-insurance services or platforms. We've categorised this into four different categories.

Looking back one month and reflecting on our experience on the ground at the recent Insurtech Insights Europe conference.

With SQL-like access to all your data on Root, plus secure encryption and access credentials per user and organisation, you can trust Root Data Adapter to keep your data secure while giving you the flexibility to discover useful insights and build reports using the tools that work best for your team.

Root has partnered with EasyEquities and Sanlam Indie to rapidly deliver an innovative asset-aware life insurance product to the market.

Root has partnered with EasyEquities and Sanlam Indie to rapidly deliver an innovative asset-aware life insurance product to the market.

Root’s Security is Backed by ISAE 3000 (SOC2) Type 1 Audit.

Investing in delighting your customers is an especially critical opportunity in a time of economic turmoil and looming global recession.

Root has helped a number of organisations replace their Policy Administration Systems. We've become familiar with the exercise and want to help you navigate the terrain.

New product module starter templates are available on Root to get going quickly and have a foundation to build from.

At Root, we've found that actively involving real users is the best way to develop products that are actually useful. Here's how user testing helps us provide value to our customers and improve our business operations.

Transforming insurance products into digital, fully embedded experiences is crucial for any modern insurance strategy. With Root Embed, launching digital channels is now easier than ever!

Culture is something we get asked about a lot, so I started writing this series of posts on the core virtues we practise at Root and what makes us who we are.

In practice, not reinventing the wheel means checking our egos, recognizing that we're not experts in every domain and finding the people who are.

Although we recognize the temptation of complex systems, problem statements, and solutions, our Keep it Simple virtue helps us avoid distraction and stay focused on what matters.

In this blog post, we explore the benefits of assuming good intent in everyday interactions with our team and other stakeholders.

At Root, you are the owner of your mission, no matter your role. In this post, we explore our Extreme Ownership virtue and talk about taking responsibility for everything that impacts the achievement of our mission goals.

Making rapid progress requires an enabling environment, one which can handle the pace. These are the guiding principles we incorporate into our daily workflows to nurture this environment.

How does a company create an environment where its people want to read, test, observe, reflect, think, learn, and iterate? In this article, I share more about how we approach active learning at Root.

Our culture is informed by how we show up every day. In this post, we dive into our #PublicByDefault mentality and how we value sharing information by always chatting publicly.

Transparent collaboration with our partners is key to our success. This simple guide will help us work effectively over Slack as soon as a project kicks off.

The Root team works hard to foster a great welcoming culture that promotes learning, growth, and top-notch execution. In this post, we dive a bit deeper into how that is done.

A fully managed, always up-to-date dedicated Root environment which completely isolates your data on infrastructure only you consume.

Recently, I took the plunge leaving my corporate job to join Root. Here's what I've learned so far about working at a tech start-up.

If you think that a pivot in insurance strategy to digital means staying ahead of the innovation curve, you’re probably wrong. We explore why.

Root, a Cape Town based startup building infrastructure for the digital insurance economy, has closed a seed funding round from a select group of high impact angel investors alongside primary investors Invenfin, Base Capital, Savannah Fund, P1 Ventures, Luno, and FireID.

We’re excited to announce that Telkom’s digital insurance website is live! This self-service website is powered by Root’s insurance infrastructure and allows customers to purchase insurance policies directly online.

With the world moving to digital and customer expectations changing rapidly, Telkom partnered with Root to fast-track their progress to running a digital insurance business.

We chatted with Nicola Jandrell about how businesses can determine if and where they fit into the insurance industry.

After a successful POC with Root, Mr Price migrated 3 million insurance policies to the Root platform.

We're finally wrapping up our programmable card private beta and shifting all focus to our insurance mission. Thanks for the great journey!

Metropolitan just launched their first fully digital insurance product, and it’s powered by Root! We are stoked about the partnership we’ve built with Metropolitan over the last few months.

Getting started in the insurance industry doesn’t have to be daunting. Here is a step-by-step guide of what you’ll need to do, and some suggestions of who to speak to.

The insurance industry is often criticised for the slow rate at which it is innovating. Guardrisk, South Africa’s largest cell-captive insurer, has chosen Root as technology partner to drive rapid innovation for their clients.

Shackleton’s insurance products are configured on Root and accessible via battle-tested, real-time APIs. This means they can easily enable distribution partners and grow sales.

Mr Price has been using Root for more than a year now, tapping into all the benefits brought about by an API-first, end-to-end insurance platform. Their claims team, in particular, has reaped the benefits - increasing efficiency and allowing for a seamless transition to remote working.

A common constraint for businesses in this age of social distancing is the inability to sell policies digitally. Most insurance companies will take months to implement digital fulfillment. At Root, we can get you going within 2 weeks.

The Root team is fully operational with no disruption to our services or support. We’re geared up to help SA’s insurance industry with the enabling of digital sales and fulfillment, the launching of new channels, and cash-collections

Digital channels have become one of the best solutions to the distribution problem. They enable you to speak directly to customer needs, while offering a much better customer experience.

We’ve had a massive year at Root! Here’s an overview of what went down and some of the milestones we’ve reached.

Guardrisk launched a chatbot to enable WhatsApp as a new customer-first digital channel. Here’s how they did it.

Innovators have been locked out of the insurance industry. I'm sharing my experience on how we've created the tools to change this narrative.